Instagram Facebook-f Whatsapp
Custom Request

PRIVACY POLICY

At REDLAP we believe that it is very important to securely treat the personal data that you share with us. Therefore, we clearly set out how your data will be protected and used in this privacy statement.

This Privacy Policy was last amended on 11 November 2024.

1. REDLAP

Redlap.eu is a webshop by: REDLAP
Business address: De Slenk 19, 1741DC Schagen, The Netherlands
Post address: De Slenk 19, 1741DC Schagen, The Netherlands
Registration number at Dutch Chamber of Commerce (Kamer van Koophandel): 82210683
VAT-number: NL003654706B31

2. COLLECTED DATA AND PURPOSES OF PROCESSING

2.1 REDLAP COLLECTS PERSONAL DATA FOR THE PURPOSES SET OUT BELOW

  • To create your personal account at REDLAP
  • To process and ship the order placed at our website
  • To process your orders and to inform you about the progress of your orders
  • To communicate with you (this also includes sending messages)
  • To perform analyses for statistical purposes
  • To tailor our services and products to your needs
  • To optimise our services
  • To offer extra services and benefits to you
  • To send you marketing information such as newsletters
  • To show/send personalised ads
  • To provide information about you to third parties for affiliate purposes, or if we are obliged to do so on the basis of legislation or regulations (e.g. to law enforcement agencies)
  • To check whether you can meet your payment obligations as well as to check all those facts and factors that are important for the responsible conclusion and/or execution of the agreement
  • To secure, adapt and improve the website
  • To verify your identity and to prevent fraud


2.2 VISITING THE WEBSITE

When you visit the REDLAP website, our web server automatically recognises your IP address. In addition, we use cookies to collect certain information about you. This enables us to increase and improve the user-friendliness of the website. You can read more about this in our Cookie Policy. This data might be used for (one or more of) the purposes mentioned in section 2.1.

2.3 VISITING THE WEBSITE WITH AN ACCOUNT

  • Email address
  • Name, address and city
  • Telephone number
  • Click behaviour
  • Possible transaction history
  • IP address
  • Information about your computer
  • Duration and time of visit
  • Login data
    This data might be used for (one or more of) the purposes mentioned in section 2.1.


2.4 WEBSHOP ORDERS

If you place an order online, we process the following data:

  • Email address
  • Name, address and city
  • Shipping details
  • Telephone number
  • Login data
  • Bank and payment details if a purchase is made
  • Purchased products
    This data might be used for (one or more of) the purposes mentioned in section 2.1.


2.5 SOCIAL MEDIA

REDLAP is active on various social media platforms such as Facebook and Instagram. On these platforms we share information about (new) products, motorcycle events and promotions. If you take part in REDLAP’s campaigns via social media platforms, we will process the following data:

  • Name
  • Gender
  • Email address
  • Place of residence
  • Country
    This data might be used for (one or more of) the purposes mentioned in section 2.1.


2.6 NEWSLETTER

On the REDLAP website, you can subscribe to the REDLAP newsletter. This newsletter keeps you up to date with the latest news from REDLAP. If you register for the REDLAP newsletter, we will process the following data:

  • Name
  • Gender
  • Email address
  • Country
  • Transaction data
  • Time the email was opened
  • Email click behaviour
  • Time at which email address is added
    This data might be used for (one or more of) the purposes mentioned in section 2.1.


2.7 CUSTOMER SERVICE 

REDLAP’s customer service can be reached 6 days a week for questions or complaints. To be able to help you as effectively as possible, we collect the following information:

  • Name, address, city
  • Gender
  • Email address
  • Phone number
  • Content of correspondence
  • Material supplied, if any
    This data might be used for (one or more of) the purposes mentioned in section 2.1.


3. TRANSMISSION OF DATA TO THIRD PARTIES

In accordance with this privacy statement, REDLAP might employ services of third parties to process your data. These third parties will act as processors for REDLAP, and REDLAP will ensure that these parties provide sufficient guarantees in respect of technical and organisational security measures. Third parties that act as processors for REDLAP have signed a processing agreement in accordance with the General Data Protection Regulation (AVG).


4. RETENTION PERIOD

REDLAP will not store your data any longer than necessary for the performance of our services or longer than we are required to do by law. No longer than is necessary for the fullfilment of the purposes for which such data is collected or subsequently processed.


5. INSPECTION AND CORRECTION

If you would like to view, change or delete the data provided to us, you can submit a request. This request can be sent to hello@redlap.eu.


6. SECURITY

REDLAP takes all appropriate security measures that are necessary to protect your personal data. In addition, we also impose these requirements on third parties that process personal data on our behalf.


7. CONTACT

If you wish to comment on our privacy policy, please contact us.
Email: hello@redlap.eu
Phone: +31 6 177 325 40
Letter: De Slenk 19, 1741 DC Schagen, The Netherlands.